✦ Now accepting inquiries from the dolls The doors open July 2026 Shipping from Dallas, Texas Soft life, on rotation ✦ Now accepting inquiries from the dolls The doors open July 2026 Shipping from Dallas, Texas Soft life, on rotation
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Tell me about your event, your room, your team, or the box you'd like to send. I read every note personally.

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hello@prettyhouseclub.com
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Required before every party — this is where we lock your palette, favors & details so your day runs smooth.

Inquiries open · Doors open July 2026
Frequently Asked

Anything you'd want to ask.

The questions dolls ask before they tap or inquire. Filter by what you're here for.

Is the canvas really one of one?

Yes. Every fluid art canvas is hand-poured by me — fluid art is physically impossible to replicate exactly. The colors flow, settle, and dry differently every single time.

Your canvas will never exist anywhere else. Each one is signed and dated on the back.

What's actually inside the box?

Four pieces, packed by hand:

  • An original 5×7 fluid art canvas (sealed and signed)
  • A clear acrylic display stand
  • A 255g hand-poured Soft Life candle (~50 hour burn)
  • A QR card linking to Slow Mornings, the Pretty House soundtrack
Shop the Capsule
Can I pick the colors of my canvas?

For the standard Soft Life Capsule, no — every canvas ships in the artist's chosen palette to keep each one a surprise. That's part of the magic.

If you want a specific color story (say, blues to match a bedroom, or warm earth tones for a living room), that's a custom commission. Email hello@prettyhouseclub.com with what you're imagining and I'll send a quote.

How long does shipping take?

Allow 3–5 business days for processing (everything is hand-made, no warehouses), then 3–7 business days for standard shipping within the continental US. Expedited options are available at checkout.

You'll get a tracking number by email the moment it ships.

Is the candle clean / safe / non-toxic?

Yes. The Soft Life candle is made with:

  • 100% American-grown soy wax (clean burn, no soot)
  • A lead-free cotton wick
  • Premium phthalate-free fragrance oils

If you have a specific fragrance allergy, email me before ordering and I'll send the current batch's full ingredient list.

Does it ship as a gift?

Yes — every capsule ships gift-ready. The box is a linen-finish white box with the Pretty House Club seal, packed with shredded paper fill. No extra wrapping needed.

Want a personalized note? Add it at checkout in the order notes — I'll handwrite it on a Pretty House card.

Can I order in bulk for my company / wedding?

Yes. Minimum 10 capsules for bulk orders — perfect for client gifting, employee onboarding, conference swag, or wedding favors.

Bulk options include custom color palettes, branded keepsake cards, and co-branded packaging. Lead time is 2–3 weeks. I respond to bulk inquiries within 2 business days.

Inquire about bulk
What if my order arrives damaged?

Take a photo of the damaged box and contents before unpacking further and email it to hello@prettyhouseclub.com within 5 days of delivery. I'll send a free replacement of the damaged item — or a refund, your choice.

Photos are required so I can file a claim with the carrier. Don't skip them.

Can I return it if I change my mind?

Because every canvas is one of one and every candle is hand-poured to order, all sales are final.

That said — if something is wrong, defective, or genuinely not what you expected, email me within 7 days of delivery with photos and I'll always make it right.

Do I have to know how to paint?

Not at all. Fluid art is for everyone — it's the most beginner-friendly medium I teach. The technique is intuitive, the results are gorgeous, and you literally can't mess it up. I guide every guest through it step by step.

Most of my events are made up of complete first-timers. They leave with finished, gallery-ready originals.

What do I need to provide?

Just a flat surface and a vibe. I bring everything else.

You provide:

  • Indoor or covered outdoor space (3' × 2.5' per guest)
  • A small table for my demo setup
  • A power outlet (for the music)
  • Sink access if possible (not required)

I bring: easels, canvases, paint, pouring medium, drop cloths, aprons, music, and complete cleanup.

How far in advance should I book?

Three weeks minimum for standard events. Six to eight weeks is ideal — especially during summer (busy season) and holiday gifting season.

For weddings, book 3–6 months out to lock in your date.

Rush bookings under 14 days are sometimes possible with a 15% expedite fee.

Get on the list
How much does it cost?

Three packages, all with no hidden fees:

  • The Apartment — from $55/guest (8-guest min, home parties, bachelorettes)
  • The Penthouse — from $75/guest (corporate, birthdays, showers)
  • The Estate — from $95/guest (weddings, brand events, 25+ guests)

Travel within 25 miles of Cedar Hill is included. Beyond that, modest flat fees apply (see The Rules).

See full packages
Do you do corporate events?

Yes — corporate is one of my favorite event types. Team-building, client appreciation, holiday parties, brand activations, leadership offsites. The Penthouse package is built for this.

Corporate clients can request net-15 invoicing on approval, plus a Certificate of Insurance for your venue. I've insured up to $1M / $2M general liability.

What if a guest doesn't like their painting?

This almost never happens — fluid art is forgiving and dolls are usually surprised by how good their pour comes out. But if a guest wants a redo, I always carry extra canvases and they're welcome to start over while supplies last.

The point of the experience isn't perfection. It's presence.

Will the canvases be dry by the end?

Surface-dry, yes — guests can carry them home flat without smudging. But fluid art needs 24–48 hours to fully cure before it can be hung or sealed.

Each guest leaves with care instructions and a piece of cardboard backing for safe transport.

Is it kid-friendly?

Yes — ages 5 and up. Children's events get an automatic $10/guest discount and I scale the demo to be more visual / less technical.

I do require one adult chaperone per 6 children, and the workspace needs to be away from open flames or alcohol service.

Do you travel outside Dallas–Fort Worth?

Yes. The first 25 miles from Cedar Hill, TX are included. Beyond that, modest flat travel fees apply ($75–$140 depending on distance).

For events 80+ miles or out of state, travel is quoted per event with lodging included if overnight. Email me with your event location and I'll send a custom quote.

What's the deposit / cancellation policy?

A 50% non-refundable retainer reserves your date once the contract is signed. The remaining balance is due 7 days before your event.

One free reschedule is allowed with 14+ days' notice. Cancellations more than 30 days out forfeit the retainer; under 30 days, the full balance is owed.

If I ever have to cancel (illness, emergency), you get a full refund including the retainer plus first right to reschedule at no fee.

Didn't see your question? Knock here.

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